WEST END LANDSCAPES (LEEDS) LIMITED 

 

Privacy Policy

 

This privacy policy sets out how WEST END LANDSCAPES (LEEDS) LIMITED uses and protects any information that you give WEST END LANDSCAPES (LEEDS) LIMITED when you use this website or through responding to Facebook Leads Ads and Google Ads.

 

This website is operated by WEST END LANDSCAPES (LEEDS) LIMITED. The privacy of our users is extremely important to us and therefore we encourage all users to read this policy very carefully because it contains important information regarding

 

• Who we are?

• How and why we collect, store, use and share personal information 

• Your rights in relation to your personal information, and

• How to contact us and supervisory authorities in the event that you have a complaint

 

Who we are

 

WEST END LANDSCAPES (LEEDS) LIMITED (‘we’ or ‘us’) (trading as WEST END LANDSCAPES) collect, use and are responsible for storing certain personal information about you. When we do so, we are regulated under General Data Protection Regulation which apply across the European Union (including the United Kingdom) and we are responsible as a ‘controller’ of that personal information for the purposes of those laws. 

 

The personal information we collect and use 

 

a. Personal information you provide to us 

 

We collect the following personal information that you provide to us: 

 

Full Name

Email Address 

Residential Address 

Phone Numbers

 

Some examples of when we collect this information include: 

When booking a consultation

 

b. Personal information you provide about third parties

 

if you give us information about another person, you confirm that the other person has appointed you to act on their behalf and agreed that you: 

 

• Shall consent on their behalf to the processing of their personal data;

• Shall receive any data protection notices on their behalf, and 

• Shall consent on their behalf to the transfer of their personal data abroad. 

c. Cookies and similar technologies

 

A cookie is a small text file which is places onto your computer or electronic device when you access our website. Similar technologies include web beacons, action tags, local shared objects (‘flash cookies’) and single-pixel gifs. Such technologies can be used to rack users’ actions and activities, and to store information about them. We use these cookies and/or similar technologies on this website. 

 

The following examples illustrate how we may use cookies to monitor and/or collect the following information: 

 

Website Traffic

This information helps us to build a profile of our users. Some of this information may be aggregated or statistical, which means that we will not be able to identify you individually. 

 

On the first occasion that you use our site we will ask whether you consent to our use of cookies. If you do not cookies will not be used. Thereafter, you can opt-out of using cookies at any time or you can set your browser not to accept cookies and the websites below tell you how to remove cookies from your browser. However, some of our website features may not function as a result. 

 

For further information on cookies generally visit www.aboutcookies.org. 

 

How we use your personal information

We collect information about our users for the following purposes: 

We will use the data collected to register your interest and book appointments with you 

 

Who your information may be shared with

We may share your information with: 

• Law enforcement agencies in connection with any investigation to help prevent unlawful activity;

• Any trade which is directly involved in your project should you choose to book in a job with us

We will not share your personal information with any other 3rd parties. 

 

Required personal information

The provision of the following information is required from you; 

 

Name

Email address 

Home address 

Phone number

 

This is to enable us to do the following: 

We require this information in order to book in your consultation 

 

We will inform you at the point of collecting information from you, whether you are required to provide the information to us.

 

How long your personal information will be kept 

 

We will hold your personal information for the following periods: 

Name and address- 6 years to satisfy UK tax law 

These periods are no longer than necessary in each case. 

 

Reasons we can collect and use your personal information 

 

We rely on the following as the lawful basis on which we collect and use your personal information: 

 

(1). Consent. 

 

Consequence of our use of your personal information 

 

The consequence to you of our use of your personal information is: 

 

We will only use your information to book in a consultation with yourself. Your information will not be used for any other purpose. 

 

Keeping your information secure

 

We have appropriate security measures in place to prevent personal information from being accidently, lost or used or accessed in an unauthorised way. We limit access to your personal information to those who have a genuine business need to know it. those processing your information will do so only in an authorised manner and are subject to a duty of confidentially. 

 

We are certified to ISO 27001. This family of standards helps us manage your information and keep it safe and secure. 

 

We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so. 

 

Indeed, while we use all reasonable efforts to secure your personal data, in using the site you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data that are transferred from you or to you via the internet. If you have any particular concerns about your information, please contact us using the details below. 

 

Transfers of your information out of the EEA

 

We will not transfer your personal information outside of the EEA at any time. 

 

Children and the validity of consent

 

Where we obtain consent from any user, we will take reasonable steps to ascertain whether the user is over 13 years of age and whether the child is sufficiently informed to give valid consent. If the user is not, parental consent will be required to provide consent for the processing of any personal information. 

 

What rights do you have? 

 

Under the General Data Protection Regulation, you have a number of important rights free of charge. In summary, those include rights to: 

 

• Fair processing of information and transparency over how we use your use personal information 

• Access to your personal information and to certain other supplementary information that is Privacy Notice is already designed to address

• Require us to correct any mistakes in your information which we hold

• Require the erasure of personal information concerning you in certain situations

• Receive the personal information concerning you which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit those data to a third party in certain situations 

• Object at any time to processing of personal information concerning you for direct marketing

• Object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you

• Object in certain other situations to our continued processing of your personal information 

• Otherwise restrict our processing of your personal information in certain circumstances

• Claim compensation for damages caused by our breach of any data protection laws

 

For further information on each of those rights including the circumstances in which they apply see the Guidance from the UK information Commissioner’s Office (ICO) on individual’s rights under the General Data Protection Regulations (http://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/) 

 

If you would like to exercise any of these rights please: 

• Email, call or write to us

• Let us have enough information to identify you

• Let us have proof of your identity (a copy of your driving license, passport or a recent credit card/utility bill)

 

From time to time we may also have other methods to unsubscribe (opt-out) from any direct marketing including for example, unsubscribe buttons or web links. If such are offered, please note that there may be some period after selection to unsubscribe in which marketing may still be received while your request is being processed. 

 

Changes to the privacy policy

 

This privacy policy was published on 9th February 2021 and last updated on 9th February 2021. 

 

We may change this privacy policy from time to time. you should check this policy occasionally to ensure you are aware of the most recent version that will apply each time you access this website. We will also attempt to notify users of any changed by: 

 

Privacy policy changes will be noted on the privacy policy page on our website 

 

Contacting us

 

If you have any questions about this policy or the information, we hold about you, please contact us by: 

Email: jake@westendlandscapesltd.co.uk

Post: 

103 West End Drive 

LS18 5JR 

Or 

Telephone: 07875257329

 

Calls will be answered at the following times: 

 

Monday- Friday 8am-4pm

 

We may record calls for quality and training purposes. 

​